Identity checks

This page explains when EduPress asks you to prove who you are, what you send, who sees it, and how long it's kept.

Why we check

In short: a school's community should hold its real pupils, and an employer should know who's applying.

EduPress checks three kinds of account:

• Students who sign up in the app later send a photo of their school ID card and a selfie.
• Job applicants show a National ID, passport or driving licence, and a selfie.
• Schools show proof that they're registered.

Students

• What you send. After you sign up as a student in the EduPress app, you send a photo of your school ID card and a selfie, taken with the app's camera. You confirm in the app that the selfie is live.
• Your selfie. Your selfie isn't used as your profile photo.
• Nobody checks them yet. Sending the photos verifies you straight away. No person or service compares them yet.
• Your deadline. You have 30 days to prove who you are. The app asks you to send the photos only after about two months, so check Privacy & Safety sooner. Your school can confirm you instead: a team member allowed to manage the school's users can do it.
• If neither happens. After 30 days, your place in your school's community is paused, and you're sent a notice. Send the photos in the app and the pause lifts straight away. Proving it doesn't bring you back into a community you left or were removed from: that needs a new request to join.
• Children added by a parent. When a parent or guardian adds a child in the app, the app asks for no ID card and no selfie of the child.

Students who join on the website don't have this deadline.

Job applicants

• Who. To apply for a job you must be at least 16, and prove who you are with a National ID, passport or driving licence, plus a selfie. Someone under 18 also needs a guardian linked to their account.
• One photo, one account. The same photo of a document can't be sent for two accounts.
• Today. EduPress hasn't connected an outside identity checking service yet. Nothing compares your document with your selfie, so a check you send is kept as submitted and is never marked as verified. Until then, you can't apply for a job through EduPress.

Schools

A school that registers uploads proof that it's registered: a PDF, JPG or PNG of up to 5 MB. The proof is stored privately, and only EduPress staff who review registrations see it.

Who sees your images

In short: ID cards, ID documents and job selfies are stored privately and never get a public web address.

• Your school ID card. Your school's team isn't shown the photo of your card.
• Manual review. If EduPress turns on manual review, a person at EduPress looks at a school ID sent for a student check before you're verified. Every time someone opens one is recorded.
• Job documents and selfies. No one at EduPress or at any business is shown them. An identity checking service would receive them once EduPress connects one.
• Your selfie. Your selfie isn't shown on your profile.

How long they're kept

• School ID card from verifying in the app. Deleted 30 days after your school decides on your place in its community. Kept while your request is waiting.
• Selfie from verifying in the app. Deleted with your school ID card, 30 days after your school decides on your place in its community. Kept while your request is waiting. Deleting your account deletes it at once.
• School ID sent for a student check. Deleted 30 days after the check is approved, rejected or expires.
• Job documents and selfies. Deleted 30 days after the check is verified or rejected. Because no outside service checks them yet, a check stays waiting, and its images stay until you delete your account.
• A school's proof of registration. There's no automatic period.
• What stays. The record of each check (its kind, result and dates) stays after the images go. Your data download lists it, but never contains the images.
• Deleting your account deletes your checks and their images at once.

Copies made before an update can stay in a backup until newer backups replace them. EduPress keeps the 10 most recent. The full schedule is in How long we keep your data.