Our promises to children and families
These are the rules EduPress keeps. Promises without a badge are enforced today. Those marked Coming soon are being built now.
Who can see children
- Children never show up in people search or in member lists that others can see.
- A child’s location never shows on their profile.
- A parent sees a pupil’s safety summary only after the school confirms the link and the pupil acknowledges it.
- A child’s CV never shows their phone or email. The school is the contact.
- Schools choose who sees their page: everyone, members, or only their own school.
- A pupil’s profile is seen only by their own school, unless a Senior chooses to add their connections.
- Juniors (P1–P7) are seen only by their school. Seniors (S1–S6) can add their connections.
- A member of staff at the pupil’s school approves every pupil post before anyone else sees it.
- Employers can check a CV’s school-verified entries with a code, without seeing the child’s profile. Coming soon
- The printed magazine shows only pupils who’ve consented, by first name and class only. Coming soon
Who can contact children
- Adults can’t connect with children or start a private message with them. A school or business can reply only after the child writes first and a guardian allows it.
- Children can’t send or receive attachments in messages.
- Jobs and business contact for children go through their guardian.
- Phone numbers and social handles in pupil messages are held for review. Coming soon
What we never do
- Children never see ads or promoted posts.
- Pupils don’t see like or follower counts on other people’s posts and profiles, and their feeds come to an end.
- Pupils get no push notifications from 21:00 to 07:00, or from 08:00 to 16:00 on weekdays, Uganda time. A reminder for a live class they joined is the one exception, and it never comes at night. P1–P7 pupils get one summary a day instead of single pushes.
Help, reporting and parents
- Anyone with a confirmed account can report a post, comment or school page. Members of a school can also block people and report people and messages.
- A report about a pupil goes to their school’s safeguarding lead, who must act within 24 hours. Until a school names a lead or a deputy, EduPress handles its reports.
- A “Get help” button reaches Sauti 116 and a trusted adult, and parents never see that it was used. Coming soon
- Parents choose, for each child, what’s shared: school, public page, print or photos. Coming soon
- Parents get a weekly summary of their child’s school life, and the child sees the same summary.
Rules and reporting
The rules everyone on EduPress agrees to, and what happens when something is wrong.
Keeping young people safe
The rules for every account that belongs to someone under 18.
Community guidelines
What is not allowed, how to report it, and what happens next.
Your account and your data
Download your data, close your account, and choose what we send you.
How to report a concern
In EduPress
Use the report button on any post, comment or school page. If you belong to a school, you can also report a person or a conversation and block people. You need a confirmed email or phone number first. Posts and people go to EduPress staff. Conversations go to your school’s administrators.
Sauti 116
Uganda’s national child helpline. Call 116: free, 24 hours, in English and local languages.
The police
If a child is being abused, report it to the police. Under the Children Act, anyone who sees a child being abused must report it.
Your data
For a complaint about how data is used, contact us at [email protected] or the Personal Data Protection Office.
The law we follow
Uganda’s Data Protection and Privacy Act 2019 treats everyone under 18 as a child, and using a child’s data needs a parent’s or guardian’s consent. The Children Act puts a child’s welfare first. We also use the UK Age Appropriate Design Code as our benchmark for designing for children.